Nick is a founding Director of RatesRecovery, a member of the Royal Institution of Chartered Surveyors and Rating Surveyors Association. He has specialised in business rates advice since 1992 and spent the first 10 years of his career working for DTZ, CBRE and Nelson Bakewell. In 2002 he jointly set up RatesRecovery with the intention of it becoming the leading specialist consultancy dealing exclusively with business rates. The business has grown substantially over the last decade and is built upon innovation, professionalism and exceptional customer service. Nick has appeared in the media on many occasions as a business rates commentator and has had to accept that his time in front of the camera will now only ever be as a chartered surveyor and not an international rock star. He is in no way bitter.
Favourite tune: An End Has A Start (Editors) https://play.spotify.com/track/2vbHQZgcrYyXJJpFAoCbec
Martin has specialised in business rates advice since qualifying as a member of the RICS in 1992. He is a member of the Royal Institution of Chartered Surveyors, Institute of Rating and Revenues Valuers as well as the Rating Surveyors Association. Following 10 years working as a chartered surveyor for Atkins, Fuller Peiser, Barclays Property Holdings and Nelson Bakewell, he jointly founded RatesRecovery in 2002. With experience on both sides of the corporate fence as an in house business rates expert for Barclays as well as a private practice consultant, Martin has advised many major corporate occupiers throughout the UK. He has also been involved with negotiating valuation framework agreements with the Valuation Office Agency in respect of specialist properties and acts for a number of clients within the renewable energy sector. Despite selecting “Love Will Tear Us Apart” by Joy Division as his favourite tune he is actually quite happy and upbeat. Honest.
Favourite tune: Love Will Tear Us Apart (Joy Division) https://play.spotify.com/track/2JO3HwMRPeya8bXbtbyPcf
Chris graduated from the University of Leicester with a BSc (Hons) in Geography. Following this, he undertook a Master’s Degree in Real Estate Management at Oxford Brookes University and subsequently qualified as a chartered surveyor. Chris has extensive experience of advising on a diverse range of properties across the UK and acts for both private individuals and corporate clients. He is also responsible for overseeing our work in both Northern Ireland and the Republic of Ireland. Chris is actively involved in the Royal Institution of Chartered Surveyors and is both a supervisor and mentor in relation to the RICS Assessment of Professional Competence exams. He claims to have the sharpest dress sense in the company.
Favourite tune: L.S.F (Kasabian) https://play.spotify.com/track/1t8TCORVxdItzE3zy1X0tv
Head of Scottish Rating
Billy is responsible for all our business rates work in Scotland and is a member of the Royal Institution of Chartered Surveyors, Institute of Revenue and Rating Valuations as well as the Rating Surveyors Association. He has over 30 years of commercial property experience covering both business rates and lease advisory services within both the public and private sector. Billy provides expert business rates advice and advocacy in connection with all commercial property types including extensive work within the health sector. He is an Assessor for the Royal Institution of Chartered Surveyors professional qualification exams. His second home is carriage H on the overnight sleeper train from Edinburgh to London.
Favourite tune: When Love Comes To Town (U2 & B.B King) https://play.spotify.com/track/0rkcFGA6XEVd2XV2JI6msk
Callum graduated from Oxford Brookes University with a BSc (Hons) degree in Real Estate Management and has worked for a number of Chartered Building Surveying and project management companies. He joined RatesRecovery in 2015 and now specialises in business rates advice on a nationwide basis. Callum oversees property inspections for all property types throughout the UK. He racks up more business miles than any other team member and has an unparalleled knowledge of every motorway service station in the UK.
Favourite tune: Use Somebody (Kings of Leon)
Head of Rates Payment Management Services
Lynda joined RatesRecovery in 2011 as head of our Rates Payment Management division and is responsible for administering rates payments on behalf of clients throughout the UK and Ireland. Overseeing the payment of millions of pounds in business rates each month, Lynda has developed excellent relationships with many Councils nationwide and has even made it onto the Christmas card list for a few of them.
Favourite tune: Is She Really Going Out With Him? (Joe Jackson) https://play.spotify.com/track/17GEcOhfo7rRr3wKumLHV2
Empty Property Rates Coordinator
After a 13 year career in the City within the retail finance banking sector Clare moved into public relations for a niche communications company advising on environmental matters. Unable to resist the glamour of the business rates world Clare joined us in 2012 and is responsible for coordinating all empty property rates issues across the country.
Favourite tune: Read My Mind (The Killers) https://play.spotify.com/track/3iyjOwyySLRDEW2tqP7MhX
Customer Relationship Manager
Following over 20 years as an entrepreneur in the printing industry and founding his own successful global fulfilment and distribution print service to the computer industry Gordon moved into the UK reseller market on behalf of an international software house. It was here that he developed his experience and skills in developing successful affiliate programmes and managing high level client accounts. Gordon is responsible for the RatesRecovery affiliate programme which spans the real estate, accountancy and cost reduction industries. He maintains that a good pair of red or yellow chinos never goes out of fashion.
Favourite tune: All You Need Is Love (The Beatles) https://play.spotify.com/track/56rXurvdpjoSIVggfd5ANS
Following completion of her successful college education and after a year travelling throughout the Far East, Abi worked for the luxury spa chain, Champneys. In 2015 we managed to tempt her away from the world of luxury detox and pamper days to become our office and database administrator. Yes she did this of her own free will.
Favourite tune: The Sun (Maroon 5) https://play.spotify.com/track/2cC91oI5y8huH8wuUWzHsq